topic Re: Broad band not reaching other rooms in Fibre

Broad band not reaching other rooms

yelsel1 — Thu, 16 Oct 2025 10:55:49 GMT

I live in a smallish bungalow. Broad band does not reach my bedroom. 11yards away. I have been using a TP link. About 9 years old. This has stopped working. Bought a new set. Cannot get it working

Re: Broad band not reaching other rooms

KeithFrench — Thu, 16 Oct 2025 12:17:23 GMT

Please can you elaborate, what model of TP-Link products do you refer to? Are you still using the TalkTalk router? If so, what make/model is it. I assume that you have not checked for WiFi interference, an area that I can help a lot with.

The information below is provided by TalkTalk. For confirmation, please contact @Lorrainef, the manager of the TalkTalk support staff on this forum.

KeithFrench is one of our valued Community Stars and can help with a range of issues related to wireless and networking. At times, he may ask you to send him test results via a Private Message to help analyse/diagnose an issue. Although Keith does not work for TalkTalk, he very kindly shares his time and knowledge to help others.

If you need further help or if we need to take any details such as personal information about your account, like phone numbers, account numbers, etc, one of the TalkTalk team will jump in and help out.

TP link utility

yelsel1 — Thu, 16 Oct 2025 16:37:17 GMT

I have downloaded TP link utility. My computer says .Dangerous . do not use.

I am trying to reconnect my new TP link wi fi extender

Re: TP link utility

ferguson — Thu, 16 Oct 2025 16:45:55 GMT

I have merged this with your earlier topic as it seems related.

Re: TP link utility

mandisa1-TT — Mon, 20 Oct 2025 07:26:56 GMT

Thank you @ferguson

Re: Broad band not reaching other rooms

yelsel1 — Mon, 20 Oct 2025 09:16:15 GMT

Pass through powerline starter kit. TL-PA4010P kit

Sagemcom router.

The instructions for installing have been tried numerous time.

I am not the best for understanding technical terms

Re: Broad band not reaching other rooms

KeithFrench — Mon, 20 Oct 2025 09:42:08 GMT

I used to have a set of those Power Line Adapters and they were fine for extending the Ethernet ports. They have no Wi-Fi component to them at all. There is no router configuration required with them. You do not need any TP-Link utility to get them to work.

If you connect an Ethernet cable from one TP-Link to an Ethernet port (not WAN port) on the Sagemcom, and from the same on the other unit to your wired device, what lights are shown on each TP-Link?

Re: Broad band not reaching other rooms

yelsel1 — Mon, 20 Oct 2025 09:59:12 GMT

an ethernet cable is grey? i only have 1. will a data cable work? what is the wired device to connect to

Re: Broad band not reaching other rooms

KeithFrench — Mon, 20 Oct 2025 10:07:09 GMT

Ethernet cables can be any colour. If it is a TalkTalk-supplied one that is yellow. If the grey cable was supplied by TalkTalk, that is not an Ethernet cable at all, but an ADSL/VDSL cable. This is an example of an Ethernet cable:-

https://www.amazon.co.uk/Amazon-Basics-Gigabit-Ethernet-Networks/dp/B00N2VISLW/ref=sr_1_21?crid=1C3KCJQBIL33R&dib=eyJ2IjoiMSJ9.DDQSw2HIa_DgV0YQdTWHNeYXXUI1OqCsl3_oQ_8cvK1IHyj8iTbyJpAdi2XLyDcJF9_yoh3xtadzV-nwlZG1vkgQjrX39LI3WlEkbYMSQaDiOLs6o-fb7HxiR9U2bR1nVrsP8PFKcgYumL_8Q5eJJ7QkG-goZyG2-jMkrZ357j0YG0XLYMK3Dm4K2ZiSo29tZYj4gkrsNigPhqAmFpEK-3KkP54aN6hstjwgdF9n97s.qxWcJ32rVbzXy-S0C4J84FC4Gadw48dJK-8pg29dJWE&dib_tag=se&keywords=ethernet%2Bcable%2B1m&qid=1760954530&sprefix=ethernet%2Bcable%2Caps%2C90&sr=8-21&th=1

However, if you do not know what a wired device is, what do you want to use these TP-Link's for and what sort of device of yours do you want to connect to the router via them? Your TP-Link units, as I said before, cannot connect to wireless devices at all, only Ethernet ones.

Re: Broad band not reaching other rooms

yelsel1 — Mon, 20 Oct 2025 10:12:53 GMT

I have found another grey cable

Re: Broad band not reaching other rooms

yelsel1 — Mon, 20 Oct 2025 10:15:27 GMT

I have a yellow marked data cable.and a grey not marked. Both talktalk

Re: Broad band not reaching other rooms

KeithFrench — Mon, 20 Oct 2025 10:18:55 GMT

Only the yellow one will be correct. However, as I asked before, what are you trying to achieve with this setup?

Re: Broad band not reaching other rooms

yelsel1 — Mon, 20 Oct 2025 10:20:23 GMT

Sorry to be dim. i just dont understand tec talk found a blackmarked lan cable eternty

Re: Broad band not reaching other rooms

KeithFrench — Mon, 20 Oct 2025 10:23:01 GMT

Please forget all about Ethernet cables at the moment.

Please explain what you are trying to connect to your router and why you think you need these TP-Link devices will help you?

Re: Broad band not reaching other rooms

yelsel1 — Mon, 20 Oct 2025 10:46:39 GMT

My router is at the east end of my home.(small 3 bed bungalow) The computer is next to it. The master phone socket is here also. It was moved by an engineer couple of months back from middle of home,but it did not improve wi fi . Engineer coming today to sort it out. Wi fi has never reached the west side of home. I had TP links in use for about 9 years. These recently stopped working . So I bought new. Exactly the same. I cannot get them working .It is to use Ipad .We only have 2 i pads + tele, and not much other devices

Re: Broad band not reaching other rooms

KeithFrench — Mon, 20 Oct 2025 10:55:16 GMT

They will not help you extend your Wi-Fi at all. The easiest & best way to extend your WiFi coverage is to buy a Sagemcom FAST266 Wi-Fi Booster. These are available from the Better Value Team, just buy one single unit for £30 (assuming they are still half price) plus delivery.

To contact the Better Value Team (old Legacy Dept), please call: 0345 1725157.

Opening hours:-
Monday to Friday 09:00 to 19:00
Saturday 09:00 to 18:00
Sunday Closed

Re: Broad band not reaching other rooms

yelsel1 — Mon, 20 Oct 2025 12:11:07 GMT

The old ones worked for 9 years.

What are theseTP links intended for?

Re: Broad band not reaching other rooms

KeithFrench — Mon, 20 Oct 2025 12:13:54 GMT

Purely to extend an Ethernet cable over your mains electricity, nothing else. They will not improve your Wi-Fi reception at all.

Re: Broad band not reaching other rooms

mandisa1-TT — Mon, 20 Oct 2025 13:29:06 GMT

Thank you so much for the support @KeithFrench
Hi there @yelsel1, the information provided by @KeithFrench is correct i would also recommend you purchase Sagemcom FAST266 Wi-Fi Booster

Re: Broad band not reaching other rooms

yelsel1 — Tue, 21 Oct 2025 10:55:49 GMT

Thank you so much for your help and patience. Hopefully sorted. I have ordered a Sagemcom wi fi booster.