topic Re: No internet in Fibre

No internet

Pte1983 — Sat, 22 Nov 2025 11:13:16 GMT

I got home yesterday and my router is blinking a amber light. Ive tried all the troubleshooting with no effect also tried contacting talk talk with no success.

Re: No internet

fr8ys — Sat, 22 Nov 2025 11:47:56 GMT

Staff will not be back here until Monday.

If you have full fibre they don't have access to the system to help

Have you tried turning the Router (and ONT) off for at least 30 minutes? If not try this

Try phoning 0345 172 0088

Opening Hours can be found here - https://community.talktalk.co.uk/t5/Articles/How-to-contact-TalkTalk-Broadband/ta-p/2230529#

If you wish to chat online, there is a link on this page together with details of opening hours

https://community.talktalk.co.uk/t5/articles/our-live-chat-team/ta-p/2230529

Re: No internet

Pte1983 — Sat, 22 Nov 2025 11:59:08 GMT

Ok thank you will give it a try.

Re: No internet

Philile-TT — Mon, 24 Nov 2025 07:37:12 GMT

@Gliwmaeden2 Okay, thank you. I seem to be having an issue.

Re: No internet

Gliwmaeden2 — Mon, 24 Nov 2025 07:40:32 GMT

This reply shows in Pte1983's topic - so it should be possible to post as normal here, @Philile-TT.

Sorry, @Pte1983, there's a bit of glitching with software going on!

Re: No internet

Philile-TT — Mon, 24 Nov 2025 07:49:41 GMT

@Gliwmaeden2 is it now showing? @Pte1983 can see it?

Re: No internet

Pte1983 — Mon, 24 Nov 2025 08:05:42 GMT

I just had a message from Talk talk saying my line is fine but my Router is still flashing amber. Its like its trying to connect but cant? Ive done the troubleshooting and even down loaded the Route this helps app which was no help at all.

Re: No internet

Philile-TT — Mon, 24 Nov 2025 08:07:35 GMT

Are you currently at home?

Re: No internet

Pte1983 — Mon, 24 Nov 2025 08:15:34 GMT

I am yes.

Re: No internet

siphosethu-TT — Mon, 24 Nov 2025 08:59:16 GMT

Hi there @Pte1983, I'll close this chat as it's a duplicate.