topic Re: Certain websites not loading - ERR_CONNECTION_RESET in Fibre

Certain websites not loading - ERR_CONNECTION_RESET

FUNNE1K — Fri, 10 Oct 2025 09:38:18 GMT

Suddenly loading my Golf club website returns a ERR_CONNECTION_RESET error.

The web page is Yeovil golf club. The same error appears when trying to load Inteligentgolf.co.uk

If I use an alternate Wi-Fi network it loads OK, If I use the MS Edge VPN it loads, If I change the DNS on the router to the google DNS it loads. However when using the 79.79.79.79 Talk Talk DNS it does not.

Have been on chat for over an hour with no response and don't want to go through my router position and laptop connection etc as nothing has changed this end ?

Re: Certain websites not loading - ERR_CONNECTION_RESET

KeithFrench — Fri, 10 Oct 2025 09:46:02 GMT

You will probably find it will rectify itself in a day or two. Sometimes the main TalkTalk DNS servers do take a little while to update.

Re: Certain websites not loading - ERR_CONNECTION_RESET

FUNNE1K — Fri, 10 Oct 2025 09:53:03 GMT

Hi Keith, thank you for replying. Its been like this since last Friday - does it take this long to update ?

Re: Certain websites not loading - ERR_CONNECTION_RESET

KeithFrench — Fri, 10 Oct 2025 10:08:57 GMT

That is difficult to predict. This is not one server, but a server farm, meaning that there are quite a few servers that can be utilised by 79.79.79.79 etc. So people in some parts of the country might be fine & others not. I am most likely in a different part of the UK to you, but if the URL is the one from a Google search:-

https://www.yeovilgolfclub.com

I can't reach it either. If no better after the weekend, let me know & I will ask TalkTalk's Networks team to investigate it for you.

Re: Certain websites not loading - ERR_CONNECTION_RESET

FUNNE1K — Mon, 13 Oct 2025 08:43:19 GMT

Hi Keith, Thank you for taking the time to look into this.

I am still having the same issue and a number of other members from the golf club who are on talk talk networks have a similar issue.

the Yeovil GC website is based on the intelligent golf platform and their main website Inteligentgolf.co.uk has the same problem.

Thank you. keith

Re: Certain websites not loading - ERR_CONNECTION_RESET

KeithFrench — Mon, 13 Oct 2025 09:33:37 GMT

Hi @FUNNE1K

OK, thanks for waiting. Let me escalate this to TalkTalk (you will not be able to see this process) to pass this over to their Networks team to investigate why the TalkTalk DNS servers (79.79.79.79 and 79.79.79.80) are blocking https://www.yeovilgolfclub.com

FAOTalkTalk - please ask your team leader to pass this over to your Networks team.

Re: Certain websites not loading - ERR_CONNECTION_RESET

Mandisa-TT — Tue, 14 Oct 2025 09:51:02 GMT

Thank you so much @KeithFrench I have escalated this to my manager to pass it over to the Network Team.

Re: Certain websites not loading - ERR_CONNECTION_RESET

KeithFrench — Tue, 14 Oct 2025 10:06:22 GMT

Thanks very much @Mandisa-TT

Re: Certain websites not loading - ERR_CONNECTION_RESET

mikefi — Tue, 14 Oct 2025 21:33:45 GMT

Having the same problem with another golf club website,its been over a week now,any progress on the required update,

much thanks

Re: Certain websites not loading - ERR_CONNECTION_RESET

KeithFrench — Tue, 14 Oct 2025 21:35:25 GMT

Hi @Mandisa-TT

Please can you get the Networks team chased up?

Re: Certain websites not loading - ERR_CONNECTION_RESET

ferguson — Tue, 14 Oct 2025 21:39:19 GMT

@mikefi

It might be best if you start your own topic and provide more details.

Re: Certain websites not loading - ERR_CONNECTION_RESET

KeithFrench — Tue, 14 Oct 2025 21:41:06 GMT

Well done @ferguson, I missed that being a different poster to the OP.

Re: Certain websites not loading - ERR_CONNECTION_RESET

Gliwmaeden2 — Tue, 14 Oct 2025 21:54:17 GMT

They had started their own topic already - so just a conversational post here, in case there had been any updates.

We never know if the OP has been briefed by PM, so fair enough asking if they had had progress in the course of the day.

Re: Certain websites not loading - ERR_CONNECTION_RESET

ferguson — Tue, 14 Oct 2025 22:02:01 GMT

Sorry, what? Are you suggesting that we deal with multiple posters issues on one thread?

Re: Certain websites not loading - ERR_CONNECTION_RESET

Gliwmaeden2 — Tue, 14 Oct 2025 23:12:38 GMT

Not at all. Just the community aspect allows a bit of conversation. Community members can be asked to share progress as it might be relevant to other people's situation.

Re: Certain websites not loading - ERR_CONNECTION_RESET

mandisa1-TT — Wed, 15 Oct 2025 07:50:14 GMT

@KeithFrench Will certainly do so:)

Re: Certain websites not loading - ERR_CONNECTION_RESET

FUNNE1K — Fri, 17 Oct 2025 17:16:49 GMT

Hi Keith, have you had any response from TT on the problem ?. There are several members at the club with the problem and on checking again just now I still have the problem. Thanks Keith F

Re: Certain websites not loading - ERR_CONNECTION_RESET

ferguson — Fri, 17 Oct 2025 17:41:40 GMT

It looks very much like a TalkTalk DNS issue as you previously identified. In all honesty there are two solutions to this: wait for TalkTalk to fix it; or give up on their DNS servers altogether as I have done.

Re: Certain websites not loading - ERR_CONNECTION_RESET

KeithFrench — Fri, 17 Oct 2025 20:54:50 GMT

Hi @FUNNE1K

TalkTalk will come back to you, not me. I can chase again if nothing has happened over the weekend.

Re: Certain websites not loading - ERR_CONNECTION_RESET

FUNNE1K — Sat, 18 Oct 2025 09:45:28 GMT

Hi Keith,

I have changed to Google DNS for now and will look to change back in a weeks time when hopefully TT have fixed. The only problem in doing this means that the Homesafe service from TT is not active.

Keith