topic Re: Talk talk speed test not working as it says no devices connected despite the router registeri... in Fibre

Talk talk speed test not working as it says no devices connected despite the router registering them

eswedo — Mon, 22 Dec 2025 14:54:54 GMT

As any one else had this problem with the Fast Hub

Re: Talk talk speed test not working as it says no devices connected despite the router registeri...

amahle-TT — Mon, 22 Dec 2025 14:58:42 GMT

Hi there @eswedo, we will look into this for you. Please confirm if you are messaging us from home.

Re: Talk talk speed test not working as it says no devices connected despite the router registering

fr8ys — Mon, 22 Dec 2025 17:25:23 GMT

Have you recently switched to Fibre to the premises?

If so, then I had a similar issue as My Account has not caught up with the change in package and was trying to test my old line which had been switched off.

I caught up eventually but I could still get my speeds by using something like Ookla.

If no, then I'll leave it for staff to investigate further.

Re: Talk talk speed test not working as it says no devices connected despite the router registering

Philile-TT — Tue, 23 Dec 2025 07:01:07 GMT

@eswedo please advise so that we can assist with a line test.