topic Re: TalkTalk WiFi hub firmare in Fibre

TalkTalk WiFi hub firmare

JohnIsard — Sun, 11 Jan 2026 19:26:56 GMT

I have recently upgraded from 'copper wire' to Full Fibre and TalkTalk sent me another WiFi hub which is identical to my existing WiFi hub but with an older firmware version.

The old version was SG4K100208 and its replacement is SG4K100174.

Why is this?

Re: TalkTalk WiFi hub firmare

JohnIsard — Sun, 11 Jan 2026 19:38:56 GMT

Further to my last post, I notice that they aren't identical Sagemcom routers because the later one has a VoIP phone socket. Furthermore hey have different Device Versions, the old one is "FAST 5364-3.T8" and its replacement is "FAST 5464-2.T4"

Re: TalkTalk WiFi hub firmare

ferguson — Sun, 11 Jan 2026 20:10:54 GMT

There you go then, you have your answer! 🙂

Re: TalkTalk WiFi hub firmare

Philile-TT — Mon, 12 Jan 2026 07:11:01 GMT

@ferguson thank you for the support.

Re: TalkTalk WiFi hub firmare

JohnIsard — Mon, 12 Jan 2026 14:23:05 GMT

This has not answered my question. Why does my new WiFi hub have an older Firmware version?

According to another post on here, Firmware Version .......174 actually has some issues.

Re: TalkTalk WiFi hub firmare

Philile-TT — Mon, 12 Jan 2026 14:29:29 GMT

@JohnIsard the versions update automatically. Your router will also update as time goes. Should you encounter faults please reach out for assistance.

Re: TalkTalk WiFi hub firmare

JohnIsard — Tue, 13 Jan 2026 16:54:18 GMT

Thank you, that has satisfied my concerns. I will now return your old WiFi Hub in the supplied packaging.

Re: TalkTalk WiFi hub firmare

amahle-TT — Tue, 13 Jan 2026 16:57:42 GMT

We are glad to hear that, is there anything else you would like us to assist you with at the moment?

Re: TalkTalk WiFi hub firmare

KeithFrench — Wed, 14 Jan 2026 09:50:21 GMT

Hi @JohnIsard

Both the 5364 (Hub 1) & 5464 (Hub 2) run the same firmware & should now be on V208.

Re: TalkTalk WiFi hub firmare

mandisa1-TT — Wed, 14 Jan 2026 09:54:46 GMT

Thank you so much for the support @KeithFrench