topic Re: wi-fi hub 3 in Fibre

wi-fi hub 3

bengt — Fri, 23 Jan 2026 18:28:23 GMT

Why have I been sent one of these? Not requested and not informed

Re: wi-fi hub 3

fr8ys — Fri, 23 Jan 2026 18:46:53 GMT

Hi,
You are in the staff's queue for a response, but they are not back until after the weekend now.
For a quicker reply can you please ensure you have your personal information up to date in your profile including your TalkTalk landline phone number so your account can be traced. Link here - https://community.talktalk.co.uk/t5/user/myprofilepage/tab/personal-profile:personal-info
If you are unsure of your phone number, you can find this in My Account or dial 17070 from your landline phone and this will confirm the number for you.
You can also add your account number in the private notes field, which only you and the support staff can view.
Please post back when done.
Thank you

Re: wi-fi hub 3

ferguson — Fri, 23 Jan 2026 22:20:44 GMT

@bengt
Don't knock it, it's the most up to date router TalkTalk provide! Which make/model do you have presently?

If you want an answer before Monday contact customer services directly:

https://help-centre.talktalk.co.uk/Billing_and_Payments/Something_else/How_to_contact_TalkTalk_Broadband

Re: wi-fi hub 3

amahle-TT — Mon, 26 Jan 2026 07:02:37 GMT

Thank you @ferguson, @fr8ys.

Hi there @bengt, please confirm.