topic Re: Cannot load bill in Fibre

Cannot load bill

TrevorW1 — Tue, 07 Apr 2026 12:28:40 GMT

I have been trying to see my bill online since last Thursday and it just keeps showing Loading all the time. I spoke to someone at TalkTalk and he could see the Bill and said there must be something wrong with the website, he wasnt prepared to raise a complaint which is unbeleivable

Re: Cannot load bill

fr8ys — Tue, 07 Apr 2026 12:34:59 GMT

Try disabling any pop up or ad blockers on the TalkTalk domain. This usually clears it.

Or try another browser, and if still the same try downloading a browser you have never used and don't apply any adons or extensions.

Re: Cannot load bill

KeithFrench — Tue, 07 Apr 2026 12:36:04 GMT

Hi @TrevorW1

Some people have had success with various browser tweaks, such as cookies & clearing the cache, etc. One sure way that I have found is to use a different browser for MyAccount - Opera. I have assumed that this might be for a PC, although most operating systems are catered for here:-

https://www.opera.com/

Re: Cannot load bill

TrevorW1 — Tue, 07 Apr 2026 14:56:42 GMT

Thanks Keith it was my F Secure browser extention that was causing the problem

Re: Cannot load bill

TrevorW1 — Tue, 07 Apr 2026 14:58:31 GMT

Thanks for advice it was my F Secure browser extension that was causing the problem