topic Re: SLOW DOWNLOAD SPEED in Fibre

SLOW DOWNLOAD SPEED

JCLOSSIE — Wed, 10 Jun 2026 15:05:44 GMT

I have Fibre 65 I have been checking speed tests for several days and I'm only getting half the download speed. When I tried to contact help desk I'm told "you're having problems which you are working to fix". I'm getting a bit fed up paying for a service I'm not getting. What is the problem and when will it be resolved? My contract is coming up for renewal but not sure I will.

Re: SLOW DOWNLOAD SPEED

fr8ys — Wed, 10 Jun 2026 16:24:40 GMT

Unfortunately, support staff are no longer available here and this will require you contact TalkTalk directly as the forum is now peer to peer and this is something we are, on this occasion, unable to help you with.
Please see the link in my signature for ways to contact TalkTalk.

Re: SLOW DOWNLOAD SPEED

Divsec — Wed, 10 Jun 2026 16:46:54 GMT

Hi @JCLOSSIE good advice from @fr8ys as always but an additional thought, have you tried switching off your router for 30 minutes and then restart. This can refresh things.