topic Re: Loss of service Inverness (IV3) in Full Fibre

Loss of service Inverness (IV3)

Swagatha_Christie — Tue, 07 Feb 2023 20:54:38 GMT

Just lost FTTP service in Inverness IV3 (Cityfibre). No announced outages/issues on support page.

All four lights on ONT green. Eero 6 status light red and reporting as offline. Hard rebooted Eero, no dice.

Any updates?

Re: Loss of service Inverness (IV3)

JohnMcL7 — Tue, 07 Feb 2023 23:32:41 GMT

Same here and for many others looking at the twitter replies, unfortunately there doesn't seem to be any official updates from talktalk.

Re: Loss of service Inverness (IV3)

LordBepis1 — Tue, 07 Feb 2023 23:44:22 GMT

Same problems in North East and even down in Arbroath etc. But it still isnt seen as a reported problem yet. Since its happened super late they probably wont do anything about it till tomorrow.

Re: Loss of service Inverness (IV3)

Anonymous — Wed, 08 Feb 2023 07:32:17 GMT

Morning,

I'm sorry for the delay. I've been advised that this should now be resolved. Is your connection now working since your last post?

Thanks

Re: Loss of service Inverness (IV3)

Swagatha_Christie — Wed, 08 Feb 2023 12:20:12 GMT

Back on again as of this morning, Michelle.

Re: Loss of service Inverness (IV3)

Karl-TalkTalk — Wed, 08 Feb 2023 12:22:17 GMT

That's great news, thanks for confirming.

Regards,

Karl.