topic Moving home from superfast fibre to normal 65 in Full Fibre

Moving home from superfast fibre to normal 65

Redandwhite111 — Fri, 10 Mar 2023 13:03:01 GMT

Hi, I'm moving home from a superfast fibre area to a 'normal' 65 speed area. My question is that I've submitted the home move online but I don't know if my current eero router will work and if I need to take it with me to simply 'plug and play' or if I will be supplied with a new router? I haven't been told anything as it was all online and have just been given a connection date

Re: Moving home from superfast fibre to normal 65

KeithFrench — Fri, 10 Mar 2023 14:51:47 GMT

Assuming that the new address has only fibre to the cabinet & the last leg is copper, you would need a router with an inbuilt modem. I do not think that the Eero has a broadband socket on it & therefore does not have a VDSL modem built into it. You would probably need something like a WiFi Hub.

Re: Moving home from superfast fibre to normal 65

mrwrighty — Mon, 13 Mar 2023 16:20:34 GMT

As @KeithFrench has mentioned the Eero requires a modem or ONT to connect to the internet as it does not have a modem built in. You should be able to request the original VDSL TT Router for the Fibre65 connection. Alternatively I bought a secondhand Huawei modem from eBay for £10, plug and go as TT use DHCP on the WAN connection, then connect your Eero to the Huawei LAN port. I don't have Eero but a Unfi UDM which worked perfectly well with the Huawei until I got upgraded to Full Fibre.

Re: Moving home from superfast fibre to normal 65

Arne-TalkTalk — Mon, 20 Mar 2023 12:44:54 GMT

HI Redandwhite111

You will be issued with a wifi hub by the homemove team as the service is not like for like.