topic Re: Digital voice in Full Fibre

Digital voice

taleps — Wed, 15 Mar 2023 15:50:42 GMT

Hello

I have my new full fibre installed and I received a message to tell me how to connect the 'Digital Voice'. I haven't received this product, should I have done? I would like to get this if possible please.

Best wishes

Tom

Re: Digital voice

ferguson — Wed, 15 Mar 2023 15:53:47 GMT

Which model of Hub do you have?

Re: Digital voice

Karl-TalkTalk — Thu, 16 Mar 2023 08:58:18 GMT

did you request the voice service as part of your original order ?

If so, you would normally be issued with a digital voice adapter if you have the eero router, or The wi fi hub with the phone socket on the back, under the sticker.

Karl

Re: Digital voice

heresjonny — Sun, 28 May 2023 12:29:42 GMT

I am also still waiting on my digital voice adapter as I have the 150 full fibre with voice package on the eero 6 router, waiting since April.

Re: Digital voice

Gliwmaeden2 — Sun, 28 May 2023 17:59:48 GMT

@heresjonny, please follow up on the thread you started earlier in the month. It is here:

https://community.talktalk.co.uk/t5/Full-Fibre/Digital-voice-adapter/td-p/2969834

I'll re-escalate that one, so staff will pick it up again. If you lose track of your threads, check the ACTIVITY tab in the profile area. When logged in, you should be able to see all replies on your thread, and if logged out, you can still see what you posted.