topic Re: Future Fibre Router hasnt arrived in Full Fibre

Future Fibre Router hasnt arrived

MikeyH — Thu, 23 Mar 2023 10:16:09 GMT

Bt is here today installing the fibre for my upgrade to Full FIber 500. But my Talktalk router hasn't arrived.

When will this be dispatched?

Kind Regards

Mike

Anonymous — Thu, 23 Mar 2023 10:27:04 GMT

Morning,

You mention that this is an upgrade, do you currently have a TalkTalk router at the moment?

Thanks

MikeyH — Thu, 23 Mar 2023 10:30:40 GMT

Yes I have a router with my current Talktalk Fibre65 package.

Chris-TalkTalk — Thu, 23 Mar 2023 11:06:18 GMT

Hi MikeyH,

I've sent you a PM to confirm some details so that we can look into this further

Thanks

Chris

MikeyH — Thu, 23 Mar 2023 11:54:04 GMT

conformed those details

Chris-TalkTalk — Thu, 23 Mar 2023 12:28:42 GMT

Thanks but could you try resubmitting the form as there's just a zero for the account number

Chris