topic 5ghz channel keeps changing on fast 5364 in Full Fibre

5ghz channel keeps changing on fast 5364

nic1987 — Wed, 31 May 2023 23:41:44 GMT

Channel 36 is congested on the 5ghz band where I live.

TT staff on these forums have previously arranged for WiFi optimisation to be switched off on my two Routers at two different addresses.

Despite this when I change the 5Ghz channel it keeps reverting back to the worst channel - 36. This means the devices using this band on my local network have very unstable internet connections.

Please can I have help with the channel changing issue.

Re: 5ghz channel keeps changing on fast 5364

Divsec — Thu, 01 Jun 2023 06:35:08 GMT

Hi @nic1987 firmware updated recently?

Re: 5ghz channel keeps changing on fast 5364

Karl-TalkTalk — Thu, 01 Jun 2023 07:01:59 GMT

The firmware has updated to 158 recently, but I have resynced the router with our platform so optimisation should be off.

Karl.

Re: 5ghz channel keeps changing on fast 5364

nic1987 — Thu, 01 Jun 2023 12:16:21 GMT

Thanks Karl - I'm just testing now.

Can i confirm the change has been made for both the phone numbers on my profile?

Re: 5ghz channel keeps changing on fast 5364

Karl-TalkTalk — Thu, 01 Jun 2023 12:34:51 GMT

I've just applied the change to the second number, just to be sure.

Karl.