topic Re: EERO 6 PRO NOT RECEIVED? in Full Fibre

EERO 6 PRO NOT RECEIVED?

sengtswan — Sat, 03 Jun 2023 10:53:28 GMT

Hello,

I was advised I would receive a new hub, Eero 6 Pro, but this has never arrived?

Can anyone check here or do I have to call?

Cheers

Re: EERO 6 PRO NOT RECEIVED?

Gliwmaeden2 — Sat, 03 Jun 2023 11:59:20 GMT

Quicker to call today (won't be open Sunday) or use Chat. Staff are not back on here before Monday, and you'd need to complete your community forum profile details for them to check the order then, @sengtswan.

03451 720088, open till 6pm today.

Re: EERO 6 PRO NOT RECEIVED?

ferguson — Sat, 03 Jun 2023 15:55:05 GMT

@sengtswan

Have you managed to get this sorted with customer services? If you still want help from the support team here, please make sure that your personal details including TalkTalk phone number and/or account number are complete on your community profile (click here) so that they can link your forum identity with your account and then wait for them to respond when they are back online from Monday.

Re: EERO 6 PRO NOT RECEIVED?

Anonymous — Mon, 05 Jun 2023 05:52:34 GMT

Hello,

Did you manage to to speak to our customer services team about this?

Thanks