topic Re: Struggling to get started and can’t get help from talk talk in Full Fibre

Struggling to get started and can’t get help from talk talk

Watson1 — Sat, 10 Jun 2023 07:38:26 GMT

I’ve bought full fibre to the house (with eero router and grandstream to convert digital phone signal) - WiFi does not reach whole of house so I was told by talk talk to buy a Tenda booster - problem - no where I plug cables into 1. On Mac 2. No place in eero to plug in as sockets all used - any help

Re: Struggling to get started and can’t get help from talk talk

KeithFrench — Sat, 10 Jun 2023 10:02:17 GMT

The one Eero normally does not have sufficient coverage on its own, you really need at least one more Eero of the same specification, so that it can form a mesh network. The Eero was designed to be a mesh network, not a standalone router. If I was you, I would talk to the TalkTalk Loyalty department on 0345 1725157 and see if they can supply you with an extra unit at a suitable price.

Re: Struggling to get started and can’t get help from talk talk

Anonymous — Mon, 12 Jun 2023 05:48:34 GMT

Morning,

How are you getting on?

Thanks

Re: Struggling to get started and can’t get help from talk talk

mrwrighty — Tue, 13 Jun 2023 08:33:38 GMT

No point buying a Tenda booster you need to add Eero Nodes to be able to fully manage your mesh network via the App. Adding in 3rd party boosters will just confuse the situation for you. Far better to expand what you have or invest in a better router (TT may supply one).