topic ROUTER 5464 - require disabling of optimization mode. in Full Fibre

ROUTER 5464 - require disabling of optimization mode.

Billx — Mon, 26 Jun 2023 22:13:18 GMT

I've had to recently restart/reset the router several times, but in doing so, optimization mode has been reenabled. I don't think the router can handle optimization mode properly. Can I please have it disabled again?

Will disabling Wi-fi 'Bandsteering & Roaming' achieve the same result?

Bill

Re: ROUTER 5464 - require disabling of optimization mode.

Debbie-TalkTalk — Mon, 26 Jun 2023 05:27:52 GMT

Hi Bill

Sorry for the delay. Is your router currently switched off?

Re: ROUTER 5464 - require disabling of optimization mode.

Billx — Mon, 26 Jun 2023 22:01:23 GMT

Hi @Debbie-TalkTalk

The router was reset/restarted several times yesterday. It's running normally since then, and has been continually on since then.

Bill

Re: ROUTER 5464 - require disabling of optimization mode.

Debbie-TalkTalk — Tue, 27 Jun 2023 06:10:32 GMT

Hi Bill

I've now switched the WIFI optimisation off.

Thanks

Debbie

Re: ROUTER 5464 - require disabling of optimization mode.

Billx — Tue, 27 Jun 2023 09:22:52 GMT

Thanks @Debbie-TalkTalk

Re: ROUTER 5464 - require disabling of optimization mode.

Debbie-TalkTalk — Tue, 27 Jun 2023 09:27:16 GMT

Hi Billx

No problem 🙂

Thanks

Debbie

Re: ROUTER 5464 - require disabling of optimization mode.

Billx — Tue, 27 Jun 2023 11:09:50 GMT

Hi @Debbie-TalkTalk

I've just restarted the router, NOT reset to factory settings, but the router still chose to set its own wireless channels. So it looks like I should try to avoid restarting the the router. Besides, for many other settings the router gets very confused when something is changed, and blanks out what should be on the screen.

Sometimes, it throws its toys out of the pram, and closes the user's web interface, for no reason. Not very stable router.

When the web interface is restarted, everything is OK. Very inconvenient.

Bill

Re: ROUTER 5464 - require disabling of optimization mode.

Anonymous — Tue, 27 Jun 2023 11:04:17 GMT

Hello,

I'm sorry to hear this. Would you like us to switch this off again?

Thanks

Re: ROUTER 5464 - require disabling of optimization mode.

Billx — Thu, 29 Jun 2023 15:51:32 GMT

Hi @Anonymous

I think optimization is now off.

Everything OK.

Thanks

Bill

Re: ROUTER 5464 - require disabling of optimization mode.

Chris-TalkTalk — Fri, 30 Jun 2023 05:31:42 GMT

OK, just let us know if you need any further assistance

Chris