topic Re: Discuss reContract in Full Fibre

Discuss reContract

Peddars — Wed, 12 Jul 2023 21:04:49 GMT

My current contract finishes August 2023 next month.

For me to continue my contract with TalkTalk since the 1990's, I need Full Fibre to my residence as a FREE upgrade now that FIBRE connection has been installed back to the Horsham Exchange, as I believe. Are you therefore willing to provide this facility, as a long term customer, which, I believe requires a replacement Fibre cable for the present ducted copper cable from my house to a cable draw pit in Fenby Close Horsham RH13 6RP. Please advise urgently if this is possible as I need to make alternative arrangements with another provider before my current end date.
Kind regards Peter J. Ireland

Tel: XXXXXXX

XXXXXXXX

(Telephone number and email address removed for SECURITY REASONS).

Re: Discuss reContract

Gliwmaeden2 — Wed, 12 Jul 2023 21:07:34 GMT

@Peddars, staff on here cannot set you up with a renewal or upgrade.

You need to research offers and negotiate directly with Talktalk by contacting the Loyalty Team.

All details:

https://community.talktalk.co.uk/t5/Articles/How-to-contact-TalkTalk-Broadband/ta-p/2230529

If you wish to speak to Fibre support try 03451 720074.

All opening hours as in the above link.

Re: Discuss reContract

Gliwmaeden2 — Wed, 12 Jul 2023 21:11:10 GMT

Future Fibre support hub:

https://community.talktalk.co.uk/t5/FullFibre/bd-p/FutureFibre

Re: Discuss reContract

Arne-TalkTalk — Thu, 13 Jul 2023 09:41:41 GMT

Hi Peddars

Call the loyalty team on 03451720088 The will be able to see what options are available.

Regards