topic Re: How to cancel Talk Talk TV? in Full Fibre

How to cancel Talk Talk TV?

erikroro — Sun, 23 Jul 2023 15:03:15 GMT

My Broadband was coming to and end and I received an email with the following

The second option available for you is to move onto a new, matching Fibre 65 contract for £26.00 per month for another 24 months, average download speeds of 67Mb/s. Click her to order now."

Talk Talk then sneakily added their TV package to my subscription without informing me.

How do I cancel it? I've logged into my account and I can only see it under add-ons, but no option to cancel.

This is scummy and scammy practice and had I not locked myself into a 24 month contract with them I would switch to another provider immediately.

This is preying on people who don't pay attention to charges and should be beneath a company like TalkTalk.

Re: How to cancel Talk Talk TV?

Gliwmaeden2 — Sun, 23 Jul 2023 15:30:20 GMT

Phone 03451 720088 Monday to Saturday (opens 9am), @erikroro.

You can't remove it yourself. As you have to phone up to get rid of it, it's best to avoid renewing online altogether and doing any future renewals using Chat / phone.

Re: How to cancel Talk Talk TV?

erikroro — Sun, 23 Jul 2023 15:37:08 GMT

Thank you Gliwmaeden2! I'll give them a ring tomorrow