topic Fibre 65 and Digital Voice in Full Fibre

Fibre 65 and Digital Voice

actomox — Mon, 14 Aug 2023 14:24:23 GMT

I am totally confused (not a new experience at my age!).

My package is described as Full Fibre + Mobile (though I do not have a mobile SIM and thought TalkTalk had left this market).

Keeping my landline and call boosts is important for me to keep my other half happy. When I look at package options I see I can have Full Fibre 65 or Full Fibre 65 plus Digital Voice. Both seem to attract the same package costs and have the same terms and conditions.

My question is, can I move from Full Fibre 65 + Mobile to Full Fibre 65 plus Diogital Voice and if so what are the implications both in terms of what physical changes would need to be carried out and what the disadvantages are, if any?

I'm hoping someone can clear the fog for me.

Re: Fibre 65 and Digital Voice

Gliwmaeden2 — Mon, 14 Aug 2023 15:57:53 GMT

A big change as the FULL Fibre65 uses different infrastructure that needs to be installed - no longer using the Openreach master socket, if you were on ordinary FTTC Fibre 65 before. But you say Full for both options.

Best to ring the Full Fibre team on 03451 720074 to check, @actomox.

Renewals done online tend to add extras that you might not want.

Re: Fibre 65 and Digital Voice

Arne-TalkTalk — Tue, 15 Aug 2023 11:06:40 GMT

Hi actomox

Thanks for your post

There is a help page https://community.talktalk.co.uk/t5/Articles/How-Full-Fibre-is-installed/ta-p/2555166 this may give you more information.

Regards