Disney+ issues on FTTP

antuk — Wed, 23 Aug 2023 18:36:12 GMT

Is anyone else having any issues with Disney+ on TalkTalk. It worked perfectly for years on BT, but since moving to TT full fibre every few days I get an Error 73 - "Disney+ is only available in certain regions. Depending on where you are location, you may not be able to access Disney+"

Disney just tell me not to be connected to a VPN (which im not), and then say that my IP must be being detected as outside the UK - I cant seem to force an IP change by rebooting either the router or the ONT so all I can do is wait hours/days and then it works again (for a few days)

Re: Disney+ issues on FTTP

Karl-TalkTalk — Thu, 24 Aug 2023 06:14:55 GMT

Some sites such as netflix, Disney etc use IP geolocation.

Your current IP shows correctly as UK, you can check your IP via https://whatismyipaddress.com/

Disney may need to update their IP info if your IP address shows correctly as UK.

Karl.

topic Disney+ issues on FTTP in Full Fibre

Disney+ issues on FTTP

Re: Disney+ issues on FTTP