Fibre 500 - Modem showing LOS light solid red. EERO 6 showing solid red light. No Wifi.

Jordan20 — Thu, 24 Aug 2023 06:59:14 GMT

Hello,

As of 12:31 23/08/23 My Modem has been showing a solid red LOS light. as well as a solid red light on the EERO 6. I currently have no internet connection or wifi via this.

I've tried turning off/on and hard resets to no avail.

Feel like engineer visit is the next step. How do I make this happen?

Re: Fibre 500 - Modem showing LOS light solid red. EERO 6 showing solid red light. No Wifi.

Karl-TalkTalk — Thu, 24 Aug 2023 07:08:50 GMT

Hi Jordan,

chat with the FTTP Team and they can arrange this with you. I can see you called in last night, and the agent has assigned the case to the FTTP Teams directly.

Karl.

topic Re: Fibre 500 - Modem showing LOS light solid red. EERO 6 showing solid red light. No Wifi. in Full Fibre

Fibre 500 - Modem showing LOS light solid red. EERO 6 showing solid red light. No Wifi.

Re: Fibre 500 - Modem showing LOS light solid red. EERO 6 showing solid red light. No Wifi.