topic Re: Wired connection keeps dropping in Full Fibre

Wired connection keeps dropping

JGxwley — Sun, 10 Sep 2023 20:55:06 GMT

I'm currently paying £43 for connection that keeps dropping like 5 times in a certain hour, quite frankly its horse sh*t it keeps happening and i'm not very happy at all. Please check my wire, it is perfectly fine un plugging and resetting every night but there has to be something wrong when i pay for full fibre and my mates have normal, yet they stay online.

Re: Wired connection keeps dropping

Gliwmaeden2 — Sun, 10 Sep 2023 21:08:43 GMT

I'll move this to the Full Fibre message board, @JGxwley.

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Re: Wired connection keeps dropping

Chris-TalkTalk — Mon, 11 Sep 2023 08:37:33 GMT

Hi JGxwley,

I'm sorry to hear that you're experiencing problems with your service. Do all devices lose connection when the connection drops?

Chris

Re: Wired connection keeps dropping

JGxwley — Mon, 11 Sep 2023 15:17:12 GMT

I can confirm it is just my computer, I have replaced the ethernet wire to this and even tried a friends motherboard, it is the only wired connection in the house and is the only thing that goes down

Re: Wired connection keeps dropping

Chris-TalkTalk — Tue, 12 Sep 2023 07:13:32 GMT

OK thanks, which router do you have?

Chris