topic Re: 0345 numbers not working in Full Fibre

0345 numbers not working

David_A — Fri, 22 Sep 2023 14:27:52 GMT

I have full fibre and a Grandstream. I am unable to call two banks on 0345 numbers - there is no response. I am able to call my mobile.

Any thoughts please?

Re: 0345 numbers not working

Anonymous — Mon, 25 Sep 2023 05:52:55 GMT

Hi David,

I'm sorry for the delay. Can I confirm, what happens when you dial these 2 specific numbers? Do you hear any error messages? Have you tried powering down the Digital Voice Adapter for a full 30 minutes and then tried again?

Thanks

Michelle

Re: 0345 numbers not working

David_A — Mon, 25 Sep 2023 11:55:44 GMT

Hi Michelle, I managed to fix this by resetting the Digital Voice Adapter. Thanks.

Re: 0345 numbers not working

Anonymous — Mon, 25 Sep 2023 12:01:29 GMT

Afternoon David,

I'm glad to hear this and thanks for confirming 🙂

Thanks

Michelle