topic Re: From F65 to F150 in Full Fibre

From F65 to F150

philip_w_852 — Fri, 06 Oct 2023 15:42:53 GMT

Hi everyone, wondering if you can help me with the below please...

Current package -

FTTC landline only

FTTP FIbre 65

What's suppose to happen -

FTTC cancelling down 9th Oct

FTTP Fibre 150 going live 3rd Oct

Delivery of Amazon Eero

What has happened -

Amazon eero delivered and setup

Fibre 65 remains , speed remains and account shows Fibre 65

What's happening with the Fibre 150 3rd October go live date please?

Many thanks

Phil

philip_w_852 — Mon, 09 Oct 2023 09:28:44 GMT

still showing as F65 and not F150 in my account - can anyone help please?

Gliwmaeden2 — Mon, 09 Oct 2023 09:46:03 GMT

I'll escalate this thread for you, @philip_w_852.

Arne-TalkTalk — Thu, 12 Oct 2023 09:15:55 GMT

The order is showing as complete on Fibre 150 data only.

My Account will update in time.