topic BT appt in Full Fibre

BT appt

silverbird63 — Fri, 20 Oct 2023 14:55:12 GMT

Hi BT due today between 1 and 6, apparently it takes up to 2half hours, it's now 4pm and still not arrived this has been ongoing since end August 23. Please can someone check this out.

Thanks

Re: BT appt

fr8ys — Fri, 20 Oct 2023 16:40:21 GMT

Not the best way to check as this forum is only manned during normal office hours Monday to Friday and posts are dealt with in order.

I hope they have arrived but if not you'd be best to phone or use chat to chase

Try phoning 0345 172 0088

Opening Hours can be found here - https://community.talktalk.co.uk/t5/Articles/How-to-contact-TalkTalk-Broadband/ta-p/2230529#

If you wish to chat online, there is a link on this page.

https://community.talktalk.co.uk/t5/articles/our-live-chat-team/ta-p/2230529

Opening Hours can be found here - https://community.talktalk.co.uk/t5/Articles/How-to-contact-TalkTalk-Broadband/ta-p/2230529

Good luck.

Re: BT appt

silverbird63 — Sat, 21 Oct 2023 08:17:05 GMT

Thank you. No one turned up so we rang TT who said we would have to call again today and rearrange. We are not happy, it has taken us since August to get this far.

Thank you

Re: BT appt

Chris-TalkTalk — Mon, 23 Oct 2023 07:59:41 GMT

Hi silverbird63,

Did you hear anything further from the engineer?

Chris