topic Nooie plugs and fibre 65 in Full Fibre

Nooie plugs and fibre 65

Kayeamron — Tue, 07 Nov 2023 15:37:47 GMT

We have just got a new fibre 65 router today but cannot get any of our Nooie plugs to pair with the network, it just keeps saying network unresponsive,

Re: Nooie plugs and fibre 65

Divsec — Tue, 07 Nov 2023 15:47:27 GMT

Hi @Kayeamron your post has been escalated and you should hear soon but like as not the plugs like to see WiFi on 2.4 ghz not 5 ghz.

Access your router and temporarily disable the 5 ghz band. Then reboot your plugs and you should be back in business.

Once all is good re enable 5ghz.

Please let us know how you get on.

Re: Nooie plugs and fibre 65

Anonymous — Wed, 08 Nov 2023 06:35:29 GMT

Morning,

How are you getting on?

Thanks

Michelle