topic Re: No equipment delivered but engineer due tomorrow in Full Fibre

No equipment delivered but engineer due tomorrow

Hedgie1 — Thu, 02 Nov 2023 21:07:52 GMT

Tracked order. All booked for 3rd Nov, equipment due today (2nd) but not delivered.
had a phone call yesterday advising was it still ok for engineer to call Monday 6th. Advised caller it was always 3rd…..appeared not to know anything about that….. current provider aware appointment was for 3rd….will they cut me off? Meaning I won’t have broadband over the weekend?

Re: No equipment delivered but engineer due tomorrow

KeithFrench — Fri, 03 Nov 2023 10:35:50 GMT

Some times the router is delivered the day before or the installers often bring it with them if it is a full fibre upgrade.

Re: No equipment delivered but engineer due tomorrow

Anonymous — Fri, 10 Nov 2023 08:16:21 GMT

Hello,

I'm sorry for the delay. How are you getting on?

Thanks

Michelle