topic Re: Hub2 SG4K100174 port forwarding issue in Full Fibre

Hub2 SG4K100174 port forwarding issue

mgajew — Tue, 07 Nov 2023 20:41:51 GMT

Hi, having issues to setup port forwarding on my Hub2 SG4K100174 router and getting 'something wrong has happened' error. Any idea if this is firmware version issue or something trivial I'm missing here. Thanks.

Re: Hub2 SG4K100174 port forwarding issue

KeithFrench — Tue, 07 Nov 2023 22:13:58 GMT

I will have to test this tomorrow & get back to you.

Re: Hub2 SG4K100174 port forwarding issue

KeithFrench — Tue, 07 Nov 2023 22:24:25 GMT

I have just tried this & it worked first time. Is this definitely a Hub 2 (Sagemcom 5464), could it possibly be a 5364 & if so what hardware revision is it?

Re: Hub2 SG4K100174 port forwarding issue

mgajew — Tue, 07 Nov 2023 22:30:40 GMT

Thanks Keith, from the stick label at the back :

Device Ver: FAST 5464-2.T4

Re: Hub2 SG4K100174 port forwarding issue

KeithFrench — Wed, 08 Nov 2023 09:41:53 GMT

Can you try a factory default & also tell me what hardware revision you are on?

Re: Hub2 SG4K100174 port forwarding issue

mgajew — Wed, 08 Nov 2023 15:15:18 GMT

Hi Keith,

yes resetting to factory defaults did the trick , thanks a lot.

Re: Hub2 SG4K100174 port forwarding issue

KeithFrench — Wed, 08 Nov 2023 15:21:27 GMT

No problem, glad to help.

Re: Hub2 SG4K100174 port forwarding issue

Anonymous — Fri, 10 Nov 2023 08:47:46 GMT

Thanks for your help @KeithFrench 🙂

Michelle