OFCOM

tempust23 — Fri, 08 Dec 2023 19:33:16 GMT

The wonderful C.E.O. office !!!

They they contacted me,several times in order to lie,lie & lie again !

"5" yes that is right "5 " deadlines have come & gone through C.E.O. office

They do NOT comprehends the problem let alone the solution.

The person " allegedly" dealing with my complaint does not seem to understand

what a proper full fibre upgrade entails ..

Today requested that the complaint be escalated,

They gave it back to Mr. Incompetence !

They are being taken for an almighty ride by City fibre.

Far too dim to realize !

I am being taken for an almighty ride by both Talk Talk & City fibre !!

Next Wed the complaint is off to OFCOM

I think 22 days is long enough to connect 1 property to full fibre !

17 days & counting No full fibre (no telephone for 13 of those days )

Funny that, all talk talk propaganda issued informed me that it would all be finished within a 2 hours slot !

NO mention of 3 weeks !!!

Re: OFCOM

Anonymous — Mon, 11 Dec 2023 07:25:18 GMT

Hello,

I'm really sorry to hear this. Once a complaint is with our CEO complaints team then we can't take any action via the Community. Have they arranged to call you back with an update.

Thanks

Michelle

topic Re: OFCOM in Full Fibre

OFCOM

Re: OFCOM