topic Re: voip monitoring in Full Fibre

voip monitoring

Mouse — Sun, 10 Dec 2023 11:08:01 GMT

Why is my digital phone connection showing no number, and no ring every 30 minutes?

Re: voip monitoring

Gliwmaeden2 — Sun, 10 Dec 2023 13:24:03 GMT

It's a known fault and staff will sort it after the weekend, @Mouse.

Re: voip monitoring

Anonymous — Mon, 11 Dec 2023 07:04:33 GMT

Morning,

I'm sorry to hear this. I've raised this over to our Devices Team to apply the fix for this and I will post back to confirm as soon as this has been completed.

Thanks

Michelle

Re: voip monitoring

Anonymous — Mon, 11 Dec 2023 08:24:15 GMT

Hi again,

This should now be resolved. I'll check back in with you in 48hrs to see how you're getting on.

Thanks

Michelle

Re: voip monitoring

Anonymous — Wed, 13 Dec 2023 08:36:47 GMT

Morning Mouse,

How has your voice service been over the last 48hrs? Has this now been resolved?

Thanks

Michelle