topic Need help no internet in Full Fibre

Need help no internet

JakP90 — Tue, 02 Jan 2024 22:17:04 GMT

Hi my internet went off at about 2am Tuesday morning and ever since the broadband and internet light have not lit up. I have tried resetting both router and digital voice box but nothing happens and on my phone it just keeps asking me to sign into network. Has anyone had this happen to them as I'm out of ideas and with my work hours I'm always out when I can contact them

Re: Need help no internet

Anonymous — Wed, 03 Jan 2024 07:11:33 GMT

Hello,

Can you please update your community profile to include your:

Name
Telephone number
Alternative contact number

We'll then look into this further. Please do not post this information on this thread. Once you've updated your profile please post in your topic to confirm it's updated.

Thanks

Michelle