topic Re: Return modem. in Full Fibre

Return modem.

Tilly8 — Wed, 03 Jan 2024 18:57:32 GMT

My contract has finished, I have cancelled, moved home, so address on file is different now, not able to give new address for return bag for modem. How can can I return it please?

Re: Return modem.

Gliwmaeden2 — Wed, 03 Jan 2024 19:23:53 GMT

You should put your new address in the Private Notes section of profile, @Tilly8. Remember to SAVE CHANGES.

(Go via your avatar/name; settings; drop down menu: Personal Information. Private Notes is at the end of that bit.)

Staff can then manually order one to be sent there instead of your old address.

Re: Return modem.

Arne-TalkTalk — Thu, 04 Jan 2024 10:26:56 GMT

Hi Tilly8

Post back when you have added your new address in the private notes section.

Thanks