topic Re: can I keep my land line ? in Full Fibre

can I keep my land line ?

c2itken — Fri, 05 Jan 2024 11:08:21 GMT

can I keep my land line ?

Re: can I keep my land line ?

fr8ys — Fri, 05 Jan 2024 11:10:01 GMT

Under what circumstances?

Re: can I keep my land line ?

Anonymous — Fri, 05 Jan 2024 11:10:19 GMT

Good morning,

Can I just confirm, do you mean if you sign up to Full Fibre (FTTP)

Thanks

Michelle

Re: can I keep my land line ?

c2itken — Fri, 05 Jan 2024 11:13:29 GMT

yes ? I am looking at going to Fibre and I am under the understanding that I will lose my land line ? ?

Re: can I keep my land line ?

Anonymous — Fri, 05 Jan 2024 11:17:12 GMT

Hello,

Thanks for confirming. It would be worth discussing this with our Loyalty Team directly to see what options are available for you. We currently offer FTTP with VOIP and FTTP data. It may not be possible to keep the copper line separate once you sign up for FTTP so it would be worth discussing this with the team as they will be best to advise on this.

Michelle

Re: can I keep my land line ?

c2itken — Fri, 05 Jan 2024 11:24:36 GMT

thank you ! I had given up waiting for a reply to a phone call to the Talk Talk team 😞

Re: can I keep my land line ?

Anonymous — Fri, 05 Jan 2024 11:28:06 GMT

You're welcome. It would probably be quicker to Live Chat the team directly.

Michelle 🙂