topic Re: Eero and TalkTalk routers in Full Fibre

Eero and TalkTalk routers

AndChat — Wed, 10 Jan 2024 08:43:42 GMT

When I signed up to Fibre150, I received an Eero router. With the help of the engineer I set this up; the next day I received a TalkTalk router; there were no further instruction; I tested the speed of my connection using either router; the Talk Talk router seemed to give the best speed; so that is what I am using. However I still have the Eero - what should I do with it -

1. Can I or should I be using both?

2. If so, how should they be set up?

Thank you.

Re: Eero and TalkTalk routers

Anonymous — Wed, 10 Jan 2024 08:46:57 GMT

Good morning,

Thanks for your post. It's strange that you've received both as you would use one or the other. If you'd prefer to use the wifi hub instead of the eero then this would be fine. You may be asked to return one of the devices.

Thanks

Michelle

Re: Eero and TalkTalk routers

AndChat — Wed, 10 Jan 2024 10:05:00 GMT

Thank you. Do you want it returned? If it is to be returned I presume TalkTalk will pay for the return.

Please advise,

Thank you

Re: Eero and TalkTalk routers

Anonymous — Wed, 10 Jan 2024 10:11:18 GMT

Hi again,

You should receive a router returns bag. If you've not then we can send one for you.

Thanks

Michelle