topic Re: New eero router question in Full Fibre

New eero router question

kowalksi181 — Thu, 11 Jan 2024 12:13:59 GMT

A few things to address. My existing home hub has a very dodgy connection port and drops when it is moved which is very annoying. I have just renewed for reduced rate with talk talk as happy with service and previous contract with them ended. I have full fibre 150 and am getting an erro router as part of deal. My issue is that I work in outside building so use a connector plug into existing router that send signal to another connector plug that's connected to another router that's in garage that sends WiFi signal to outbuilding work in. Will I be able to do this seamlessly by replacing dodgy home hub with the new eeero

Re: New eero router question

Kelst — Thu, 11 Jan 2024 12:54:17 GMT

Yes that is possible, the eero only has 2 network ports , one for the fibre in leaving you one spare that you could use to connect to your extender plug , if you need more connections from the eero just by a cheap network hub

Re: New eero router question

Chris-TalkTalk — Mon, 15 Jan 2024 09:22:10 GMT

Hi kowalksi181,

If you need any further assistance please let us know

Chris

Re: New eero router question

kowalksi181 — Mon, 15 Jan 2024 09:56:04 GMT

So it works fine in my office outdoors with same setup as before. The only thing I would say is that my daughters are struggling with WiFi on some devices in their rooms. Any advice on the best way to remedy this, do talk talk sell WiFi extenders from eero?

Re: New eero router question

Chris-TalkTalk — Mon, 15 Jan 2024 11:18:03 GMT

Could you add your TalkTalk home telephone number or account number to your community profile and we'll take a look at this for you

Chris

Re: New eero router question

kowalksi181 — Mon, 15 Jan 2024 11:38:06 GMT

Should be updated now

Re: New eero router question

Chris-TalkTalk — Mon, 15 Jan 2024 14:08:16 GMT

OK thanks. Is the eero situated close to any other wireless or electrical devices that could be causing interference?

Chris

Re: New eero router question

kowalksi181 — Mon, 15 Jan 2024 14:14:25 GMT

It's unavoidable really. It sits by itself raised on a cupboard near the fibre entrance point into the house. It cAnnot be placed anywhere else

Re: New eero router question

Chris-TalkTalk — Mon, 15 Jan 2024 14:52:50 GMT

Hi kowalksi181,

I've sent you a PM

Chris