topic Re: Upgrading to full fibre with VOIP option in Full Fibre

Upgrading to full fibre with VOIP option

jillyam — Sun, 14 Jan 2024 13:46:22 GMT

I'm thinking of upgrading to one of the full fibre options but would like to keep a landline, I've run through the options on the website but none of them mention the special box (DVA?) that you need and if you keep your existing landline no.

What are my options, we also have an inclusive calls package at the moment would we still need one of them on FF?

Re: Upgrading to full fibre with VOIP option

KeithFrench — Sun, 14 Jan 2024 15:00:54 GMT

I think most Digital Voice upgrades use the Sagemcom Hub 2 now, which has a much simpler Phone port on the rear of it rather than an extra Grandstream ATA, plus it uses one less mains electrical socket. Just make sure that you request Digital Voice in the order & if asked by the installer, say that you want a Hub 2. If you don't request Digital Voice at this point, it cannot be added later.

Re: Upgrading to full fibre with VOIP option

Gliwmaeden2 — Sun, 14 Jan 2024 15:27:41 GMT

You will still need to use the boost, @jillyam, to keep phone bills down.

Talktalk charges the same per call using VOIP as it does using the traditional landline.

So it doesn't suddenly become free in the way it would be using WhatsApp / Skype etc.

Re: Upgrading to full fibre with VOIP option

Arne-TalkTalk — Tue, 16 Jan 2024 11:23:28 GMT

HI jillyam

Your can keep your landline number

Best option would be to call the loyalty team on 03451720088 tell them you want to keep the landline They will be able to see what options are available

Regards

Re: Upgrading to full fibre with VOIP option

bigkenny — Tue, 16 Jan 2024 18:43:30 GMT

Great input I did not know this so good to get an answer to this question. I bet that’s surprised a few people as it did me