topic Re: Full Fibre broadband upgrade options in Full Fibre

Full Fibre broadband upgrade options

callumh89 — Fri, 12 Jan 2024 16:20:23 GMT

I currently am on the Fibre 500 package (500 down 75 up as it was sold to me)

This is on bt openreach and i am told the only upgrade is to Fibre 900 which is 1000 down and only 112 up.

With cityfibre now available in my building is there any way to move to them as I know they offer matching upload speeds on their packages so I assume moving to them with talktalk i would be able to get 500 down 500 up? is that possible?

Thanks

Re: Full Fibre broadband upgrade options

Gliwmaeden2 — Fri, 12 Jan 2024 21:08:24 GMT

If Talktalk uses CityFibre in your area, phone up or use Chat to check specific deals, @callumh89.

https://community.talktalk.co.uk/t5/Articles/How-to-contact-TalkTalk-Broadband/ta-p/2230529

Available fibre by postcode area can be checked here:

https://new.talktalk.co.uk/tv-fibre-broadband

Re: Full Fibre broadband upgrade options

Arne-TalkTalk — Tue, 16 Jan 2024 11:53:39 GMT

Hi callumh89

I suspect the only way to switch from Openreach to City Fibre would be to cancel the line fully then reorder asking specifically for a City Fibre connection.

This will mean downtime.