topic Re: Chat Facility Not working in Full Fibre

Chat Facility Not working

Chatterbox12! — Tue, 16 Jan 2024 13:47:01 GMT

The online chat still seems to be down and I don't know how to contact about my fibre router. I get this message in the chat window

"Go back to the previous page or log in to continue your conversation."

I have tried on Safari on my phone and Chrome on my PC.

Any suggestions?

Re: Chat Facility Not working

Chris-TalkTalk — Tue, 16 Jan 2024 13:52:19 GMT

Hi Chatterbox,

Is there anything we can help with, what the problem with your fibre router?

Chris

Re: Chat Facility Not working

Chatterbox12! — Tue, 16 Jan 2024 14:07:14 GMT

Hello, all sorted now thanks. I've phoned the customer services - I need an engineer out to relocate my full fibre open reach box so I can gain better signal. Thank you 🙂

Re: Chat Facility Not working

Chris-TalkTalk — Tue, 16 Jan 2024 14:18:10 GMT

That's great, thanks for letting me know 🙂

Chris