topic Re: arrange Install fibre from pole to house in Full Fibre

arrange Install fibre from pole to house

Das312 — Fri, 19 Jan 2024 13:04:51 GMT

How do I arrange a fibre line from pole to house?

Re: arrange Install fibre from pole to house

Debbie-TalkTalk — Fri, 19 Jan 2024 13:06:11 GMT

Hi Das312

Do you mean a FTTP connection? Have you contacted our Sales Team?

Re: arrange Install fibre from pole to house

Das312 — Fri, 19 Jan 2024 13:07:14 GMT

We still have a copper wire connection to the house.

Re: arrange Install fibre from pole to house

Debbie-TalkTalk — Fri, 19 Jan 2024 13:09:24 GMT

Hi Das312

Are you a TT customer already?

If you log into My Account, under the upgrade and offer section/tab does FTTP show as available?

Re: arrange Install fibre from pole to house

Das312 — Fri, 19 Jan 2024 13:18:18 GMT

Yes I mean an FTTP connection. I am a TT account holder. There is no mention of TTP in my account upgrades, however there is a pole and all boxes equipped to connect immediately outside my house

Re: arrange Install fibre from pole to house

Debbie-TalkTalk — Fri, 19 Jan 2024 13:21:21 GMT

Hi Das312

Ok thanks for the additional information.

There is an availability checker on the page below, this will show if it's available in your area at the moment.

There is also an option to Live Chat the team to discuss further.

Guide to Full Fibre and FTTP | TalkTalk