https://community.talktalk.co.uk/t5/Full-Fibre/Engineer-visit/m-p/3017470#M23913 <P>I have been in discussion for a few months about engineer charge when I was given wrong information. He said the aerial was the problem right after he left I rebooted the router and the tv channels I was missing returned. I explained this but TH said I must still pay.</P> <P>&nbsp;</P> <P>I have sent 2 emails as per Complaints code of TT and no-one has been in touch. Could this be looked into please</P> <P>&nbsp;</P> <P>Account no&nbsp;<STRONG>** removed**</STRONG></P> Tue, 23 Jan 2024 09:56:50 GMT M1ll19 2024-01-23T09:56:50Z https://community.talktalk.co.uk/t5/Full-Fibre/Engineer-visit/m-p/3017470#M23913 <P>I have been in discussion for a few months about engineer charge when I was given wrong information. He said the aerial was the problem right after he left I rebooted the router and the tv channels I was missing returned. I explained this but TH said I must still pay.</P> <P>&nbsp;</P> <P>I have sent 2 emails as per Complaints code of TT and no-one has been in touch. Could this be looked into please</P> <P>&nbsp;</P> <P>Account no&nbsp;<STRONG>** removed**</STRONG></P> Tue, 23 Jan 2024 09:56:50 GMT https://community.talktalk.co.uk/t5/Full-Fibre/Engineer-visit/m-p/3017470#M23913 M1ll19 2024-01-23T09:56:50Z https://community.talktalk.co.uk/t5/Full-Fibre/Engineer-visit/m-p/3017817#M23990 <P>The fault says missing channels can you remember which channels where missing?</P> Wed, 24 Jan 2024 13:01:03 GMT https://community.talktalk.co.uk/t5/Full-Fibre/Engineer-visit/m-p/3017817#M23990 Arne-TalkTalk 2024-01-24T13:01:03Z