topic Re: Speed running low for having full in Full Fibre

Speed running low for having full

Scotty71 — Fri, 26 Jan 2024 09:15:52 GMT

Please help my speed is always around 316 mbps, unless I restart my eero I should be getting at least double and I signed up to 900 and paying a lot more than before, please help rectify, I should not be paying more money for the same, otherwise I will go to my previous 500. The solution should not be restarting my router every day, even if I did this, it only last for two hours.

Re: Speed running low for having full

Anonymous — Fri, 26 Jan 2024 09:22:48 GMT

Hi Scotty,

I'm sorry to hear this. How many eeros do you have please? Do you see the same drop in speed on all devices? If you run the speed test closer to the eero is the speed the same?

Thanks

Michelle

Re: Speed running low for having full

KeithFrench — Mon, 29 Jan 2024 13:33:53 GMT

One of the problems with the Fibre 900 service, is that if you want to see anything like that speed on your WiFi devices, they must be capable of establishing a link speed greater than 900M, which means high-spec cards. The signal quality comes into play, consisting of signal strength & WiFi interference. @Anonymous has asked you how many Eeros you have, as that may affect the signal strength. Then the slightest WiFi interference will slow things down. This might be the issue in your case, as you say that it improves if you power cycle your Eero. I can help a lot with all Wi-Fi reception issues if you want.

Re: Speed running low for having full

Anonymous — Wed, 31 Jan 2024 07:57:27 GMT

Morning Scotty,

How are you getting on?

Thanks

Michelle