topic unable to make calls on voip phone in Full Fibre

unable to make calls on voip phone

Coffee2 — Wed, 14 Feb 2024 17:16:55 GMT

my voip phone has stopped being able to make or receive calls

Re: unable to make calls on voip phone

Debbie-TalkTalk — Thu, 15 Feb 2024 07:16:31 GMT

Hi Coffee2

I'm sorry to hear this.

Can you try the following, plug the DVA (grandstream) into the ONT, wait for the broadband light to come on then perform a pinhole reset of the DVA, this should get the phone light back on within about 5 mins, once that comes on can you change setup back to normal.

Please let us know how you get on.

Re: unable to make calls on voip phone

Debbie-TalkTalk — Fri, 16 Feb 2024 09:02:28 GMT

Hi Coffee2

How are you getting on, do you still need help with this?