topic Re: Internet dropping out at midnight in Full Fibre

Internet dropping out at midnight

Bek5D — Mon, 26 Feb 2024 00:21:06 GMT

As in many other posts, my internet seems to stop working frequently at midnight for various periods of time.

No kids security/homework settings on account and router displays working as normal.

I’ve read on another post that TalkTalk is working on a fix, is there any idea how long this will be before it is dealt with?

Re: Internet dropping out at midnight

Debbie-TalkTalk — Mon, 26 Feb 2024 07:55:00 GMT

Hi Bek5D

Apologies for this.

Are you able to make changes to HomeSafe/KidsSafe in My Account?

Re: Internet dropping out at midnight

Dot31 — Mon, 11 Mar 2024 00:28:17 GMT

Same story here for the past week. Router is alright. Home safe / kids safe off. Had to run a test line with my mobile data only to find out that their line is ok , well is not 🤣. 3 months with you and I had the modem changed by BT and connection to the main box redone it twice already

Re: Internet dropping out at midnight

Anonymous — Mon, 11 Mar 2024 07:01:24 GMT

Hello,

I'm sorry to hear this. Please can you create your own topic and we can look into this further for you.

Thanks

Michelle