topic Re: New Cityfibre not working in Full Fibre

New Cityfibre not working

Ryan1234 — Sat, 02 Mar 2024 06:27:18 GMT

New cityfibre digital box and talk talk router fitted yesterday.

Cityfibre was advised my talktalk whilst at my home to tick the job as closed and leave them with a fault. I have no broadband as the router won't connect to the working cityfibre box!! Not a great service. 😕

Re: New Cityfibre not working

KeithFrench — Sat, 02 Mar 2024 10:41:27 GMT

What lights are on the CityFibre ONT?

Try turning it off for at least 30 mins.

Then try connecting a PC or other wired (Ethernet) device directly to the ONT in place of the router, does that work?

Re: New Cityfibre not working

Anonymous — Mon, 04 Mar 2024 07:30:14 GMT

Hi Ryan,

I'm sorry for the delay. How are you getting on?

Michelle