topic Meant to go live on Monday in Full Fibre

Meant to go live on Monday

clarkead — Tue, 05 Mar 2024 20:44:03 GMT

Hello there

I had the engineers round on Monday to install our full fiber and have had a solid amber light since it's been switched on, the engineer said it should be up and running within 24 hours and it's still not working. My wife needs the internet to do her job so it needs to be rectified as soon as possible please

Re: Meant to go live on Monday

Chris-TalkTalk — Wed, 06 Mar 2024 08:18:19 GMT

Hi clarkead,

Was your full fibre service installed by Openreach or City Fibre?

Chris

Re: Meant to go live on Monday

clarkead — Wed, 06 Mar 2024 14:13:13 GMT

It was openreach who did it, but in the last hour it has gone live so it's fine now 🙂

Re: Meant to go live on Monday

Chris-TalkTalk — Wed, 06 Mar 2024 14:39:39 GMT

That's great, thanks for letting me know 🙂

Chris