https://community.talktalk.co.uk/t5/Full-Fibre/Lines-plus-2/m-p/3027088#M25270 <P>Morning we had fibre cable attached to the house via a new pole at the back of the house the cable is not taut hangs down and situated around branches which are encased around cable , still have the old front tt cable still in use at the same time , .Trying to update Alexa plus alarms <span class="lia-unicode-emoji" title=":double_exclamation_mark:">‼️</span> won’t allow on new cable or old cable , frustrating and still poor signal&nbsp;</P> Wed, 06 Mar 2024 07:07:24 GMT Janeplace 2024-03-06T07:07:24Z https://community.talktalk.co.uk/t5/Full-Fibre/Lines-plus-2/m-p/3027088#M25270 <P>Morning we had fibre cable attached to the house via a new pole at the back of the house the cable is not taut hangs down and situated around branches which are encased around cable , still have the old front tt cable still in use at the same time , .Trying to update Alexa plus alarms <span class="lia-unicode-emoji" title=":double_exclamation_mark:">‼️</span> won’t allow on new cable or old cable , frustrating and still poor signal&nbsp;</P> Wed, 06 Mar 2024 07:07:24 GMT https://community.talktalk.co.uk/t5/Full-Fibre/Lines-plus-2/m-p/3027088#M25270 Janeplace 2024-03-06T07:07:24Z https://community.talktalk.co.uk/t5/Full-Fibre/Lines-plus-2/m-p/3027102#M25271 <P>Hi Janeplace,</P> <P>&nbsp;</P> <P>Do you have our Full Fibre service? Does your internet connection seem to work OK apart from the issue with Alexa?<BR /><BR />Chris</P> Wed, 06 Mar 2024 08:11:07 GMT https://community.talktalk.co.uk/t5/Full-Fibre/Lines-plus-2/m-p/3027102#M25271 Chris-TalkTalk 2024-03-06T08:11:07Z