topic Clarification needed about Full Fibre upgrade with new line in Full Fibre

Clarification needed about Full Fibre upgrade with new line

maonayze1 — Wed, 13 Mar 2024 16:07:56 GMT

Hello All

In the last few weeks I have had disconnections to my Fibre 65 and after having an engineer here and a new router it has started disconnecting again (4 times already this morning). If I go to full fibre does that give me a completely new line into my house, thus replacing any old line that I maybe having issues with? or does it still use a part of the old system that may or may not have a fault still on it? If it is a completely new connection then I will order it and go with that. I need a stable connection for when I am working from home as I do support for NHS Wa

Re: Clarification needed about Full Fibre upgrade with new line

KeithFrench — Wed, 13 Mar 2024 16:24:17 GMT

Full fibre uses totally new fibre optic direct to your house. None of the old wiring is used at all, except in some cases where, if you have a landline, the new Digital Voice is not compatible with your landline phones (alrms etc).

Re: Clarification needed about Full Fibre upgrade with new line

maonayze1 — Thu, 14 Mar 2024 07:59:27 GMT

Cheers Fella ,that helps a lot. Order going in over weekend, thanks

Re: Clarification needed about Full Fibre upgrade with new line

Arne-TalkTalk — Thu, 14 Mar 2024 10:01:23 GMT

Hi maonayze1

Have you checked that you are in a full fibre area? https://www.talktalk.co.uk/broadband/fttp