topic Re: Full fibre 500 slow speeds in Full Fibre

Full fibre 500 slow speeds

rushy7 — Mon, 18 Mar 2024 16:19:59 GMT

ive just had full fibre 500 installed and the fastest im getting is about 330

does it take awhile to settle in?

also im missig my usb drive off my old router and way to get one work with full fibre?

Re: Full fibre 500 slow speeds

KeithFrench — Mon, 18 Mar 2024 16:23:58 GMT

If you connect an Ethernet-connected device directly to the ONT in place of the router & do a speed test, what do you get there?

Which make/model of router do you have?

Access to the USB port in older routers was via the SMB V1 protocol, which is now highly insecure & Microsoft say that it should never be used now. The SMB V1 client is disabled by default in Windows 11 for example because of this. You should really be looking to a NAS or perhaps a Plex sever these days.

Re: Full fibre 500 slow speeds

rushy7 — Mon, 18 Mar 2024 16:25:46 GMT

its connected with an eer0 pro 6

Re: Full fibre 500 slow speeds

KeithFrench — Mon, 18 Mar 2024 16:26:47 GMT

What about the speed test?

Re: Full fibre 500 slow speeds

rushy7 — Mon, 18 Mar 2024 16:45:10 GMT

speed

Re: Full fibre 500 slow speeds

KeithFrench — Mon, 18 Mar 2024 18:02:58 GMT

If that is at the ONT, then the figures quoted in the Eero app (now that I know which router that you have). Those speeds does not suggest you have been allocated the wrong fibre band.

If this is the case, please turn both the ONT and the Eero off for at least 30 mins & try again.

Re: Full fibre 500 slow speeds

Anonymous — Tue, 19 Mar 2024 07:03:29 GMT

Good morning,

How are you getting on? Did you try the 30 minute power down?

Thanks

Michelle

Re: Full fibre 500 slow speeds

rushy7 — Tue, 19 Mar 2024 16:46:50 GMT

all sorted now over 500mbs!!! thanks

Re: Full fibre 500 slow speeds

Anonymous — Wed, 20 Mar 2024 06:39:09 GMT

Hello,

I'm really glad to hear this and thanks for letting us know 🙂

Michelle