topic Re: HOW TO CONNECT TO 2.4GHZ DEVICES WITH EERO in Full Fibre

HOW TO CONNECT TO 2.4GHZ DEVICES WITH EERO

bruzogiri — Thu, 02 Nov 2023 09:07:50 GMT

Got this from wired.com

Sometimes smart home devices that can only connect to the 2.4-GHz band have issues with mesh systems and routers that don't allow you to split bands. It's a common enough problem, but Eero has a built-in solution. Open the Eero app and go to Settings > Troubleshooting > My device won't connect and select My device is 2.4 GHz only and your Eero system will temporarily pause the 5-GHz band to help you get connected.

I haven't got an eero to try but worked with my new router. which doesn't allow split bands. Just went in settings turned off 5ghz set up home plugs and cameras turned 5ghz back on all work perfectly now.

Re: HOW TO CONNECT TO 2.4GHZ DEVICES WITH EERO

Shellstar69 — Tue, 09 Apr 2024 12:45:55 GMT

what do i need to do if that doesnt work. i have two ring cameras that im failing to connect since changing my internet provider

Re: HOW TO CONNECT TO 2.4GHZ DEVICES WITH EERO

Chris-TalkTalk — Tue, 09 Apr 2024 12:57:46 GMT

Hi Shellstar69,

Can you please start your own thread/topic and we'll be happy to take a look at this for you

Chris