topic Parts for the FF installation in Full Fibre

Parts for the FF installation

Granl — Sun, 21 Apr 2024 13:51:08 GMT

Can you please let me know when to expect the router and digital voice adapter prior to tomorrow's installation. Have they even been sent? Is there an issue?

Re: Parts for the FF installation

Gliwmaeden2 — Sun, 21 Apr 2024 13:55:10 GMT

@Granl staff won't be back on here before Monday.

You can check via Chat today.

For staff to follow up, ensure that you have completed your community forum profile details.

Go via your avatar; settings; drop down menu....

Add your Talktalk phone number or account number in Personal Information. SAVE CHANGES.

Re: Parts for the FF installation

KeithFrench — Sun, 21 Apr 2024 14:36:32 GMT

Hi @Granl

The installers always bring the ONT as that is their property, plus usually the router as well.

Re: Parts for the FF installation

Chris-TalkTalk — Mon, 22 Apr 2024 07:50:14 GMT

Hi Granl,

If you need any further assistance please let us know

Chris